Dear User!

We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present you with the most important information about the principles of our processing of your personal data and cookies, which are used by our Store. This information has been prepared taking into account RODO, the General Data Protection Regulation.  

PERSONAL DATA CONTROLLER

Izabella Bartoszewska, entrepreneur conducting business activity under the name Haiwalls Izabella Bartoszewska, registered in the Central Register and Information on Business Activity conducted by the minister responsible for economy and keeping the Central Register and Information on Business Activity, NIP 8341652297, REGON no. 528231110, 99-400 Łowicz, 12/14 Medyczna St. If you wish to contact us in relation to our processing of your personal data, please write to us at e-mail address: shop@haiwalls.pl.

YOUR RIGHTS

You are entitled to demand:

  • access to your personal data, including obtaining a copy of your data (Article 15 RODO or, if applicable, Article 13(1)(f) RODO),
  • Their rectification (Article 16 of RODO),
  • deletion (Article 17 RODO),
  • Restriction of processing (Article 18 RODO),
  • Transfer of data to another controller (Article 20 RODO).

And also the law:

  • object at any time to the processing of your data:
    • for reasons related to your particular situation – against the processing of personal data concerning you, based on Article 6(1)(f) of the RODO (i.e. on the legitimate interests pursued by us) (Article 21(1) of the RODO);
    • if personal data is processed for direct marketing purposes, to the extent that the processing is related to such direct marketing (Article 21(2) RODO).

Contact us if you want to exercise your rights. You can object to our use of cookies (which you will read about below), in particular by using the appropriate browser settings. If you consider that your data is being processed unlawfully, you can file a complaint with the President of the Office for Personal Data Protection.

PERSONAL DATA AND PRIVACY

Below you will find detailed information about the processing of your data depending on your activities.

1. placing an order in the Store

For what purpose?
processing of your order
On what basis?
Sales contract (art. 6(1)(b) RODO) legal obligation, related to accounting, obliging us to process your personal data (art. 6(1)(c) RODO)
How long?
for the duration of the aforementioned contract until the expiration of our legal obligation related to accounting
in addition, your data will be processed until the expiration of the period during which it is possible to pursue a claim – either by you or by us (see the last table of this section for more information)
What happens if you don’t provide the data?
you will not be able to place an order

 

2. making contact with us (e.g., to ask a question)

To what end?
handling your inquiries or requests
On what basis?
a contract or actions taken at your request aimed at concluding a contract (Article 6(1)(b) RODO) – where your inquiry or notification relates to a contract to which we are or may be a party our legitimate interest in processing your data for the purpose of communicating with you (Article 6(1)(f) RODO) – where your inquiry or request is not related to a contract
How long?
for the duration of the contract binding us or, if no contract is concluded, until the expiration of the redress period – see the last table of this section* until the expiration of the redress period – see the last table of this section – or until we honor your objection to the processing*.
in addition, your data will be processed until the expiration of the period during which it is possible to pursue a claim – either by you or by us (see the last table of this section for more information)
What happens if you don’t provide the data?
we will not have the opportunity to respond to your inquiry or request

* whichever is applicable in your case.

 

3. browser settings or other similar action that allows analytics to be conducted

To what end?
analyzing the way you use and navigate the Store’s website in order to improve its functionality (you can read more about this in the “Analytical activities” and “Cookies” sections of the Privacy Policy)
On what basis?
Our legitimate interest in processing the data for the purpose stated above (Article 6(1)(f) RODO)
How long?
Until the expiration or deletion of cookies used for analytical purposes by you*
What happens if you don’t provide the data?
we will not take into account the way you use and navigate the Store’s website in the development of the website

* whichever is applicable in your case.

 

4. newsletter sign-up

To what end?
sending newsletters analyzing the effectiveness of the content we send, in order to establish general principles for effective messaging in our business (you can read more about this in the “Analytics Activities” section of the Privacy Policy)
On what basis?
contract for the provision of newsletter mailing services (Article 6(1)(b) RODO) our legitimate interest in processing the data for the purpose stated above (art. 6(1)(f) RODO)
How long?
until you unsubscribe from our newsletter until we honor your objection to processing
in addition, your data will be processed until the expiration of the period during which it is possible to pursue a claim – either by you or by us (see the last table of this section for more information)
What happens if you don’t provide the data?
you will not be able to receive information regarding the Store and our services

 

5. taking an action or omission that may give rise to a claim related to the Store or our services

For what purpose?
establishment, investigation or defense of possible claims, related to the concluded contract or provided services
On what basis?
Our legitimate interest in processing personal data for the purpose indicated above (Article 6(1)(f) RODO)
How long?
Until the expiration of the statute of limitations for claims or until we honor your objection to the processing*.
What happens if you don’t provide the data?
inability to establish, assert or defend claims

* whichever is applicable in your case.

 

ANALYTICAL ACTIVITIES

As part of the Store’s website, we conduct analytics to make it more intuitive and accessible – with respect to you, this will be done if you allow us to do so. As part of the analytics, we will take into account how you navigate the Store – so, for example, how much time you spend on a particular subpage, or which places in the Store you click on. This will allow us to optimize the Store’s layout, appearance and the content posted in order to improve its functionality while we are developing it. In addition, if you wish to receive newsletters from us, we can analyze the effectiveness of our mailing. For example, we can check whether and how it affected activity in our Store. Such activities will help us establish general rules for sending such messages in our business – for example, in terms of optimal sending hours or how to formulate effective content.

 

DATA SECURITY

When processing your personal data, we use organizational and technical measures in accordance with applicable laws, including the use of SSL/TLS certificate connection encryption.

 

COOKIES

Our Store, like most websites, uses so-called cookies. These files:

  • are stored in the memory of your device (computer, phone, etc.);
  • do not cause changes in the settings of your device.

In this Store, cookies are used for purposes:

  • statistical

To learn how to manage cookies, including how to disable them in your browser, you can refer to your browser’s help file. You can read about this information by pressing the F1 key on your browser. In addition, you will find relevant tips on the following subpages, depending on the browser you are using:

Below you will find information about the function of the cookies we process and their validity period.

cookie name lifetime of the cookie function of the cookie
Store session duration SESSION
privacy policy 2 years COOKIE INFORMATION
Store session duration LAST VIEWED PRODUCTS
Basket session duration BASKET VERSION ITERATION
ic session duration FUNCTIONALITY TO PRESENT SITE CONTENT IN A FASTER WAY
google analytics 1 year Store traffic tracking for statistical purposes

Using the appropriate options of your browser, you can at any time:

  • remove cookies,
  • Block the use of cookies in the future.

In such cases, we will no longer process them.

 

EXTERNAL SERVICES / DATA RECIPIENTS

We use third-party entities to support us in running our business. We entrust them with your data for processing – these entities process data only on our documented instructions. Below you will find a list of recipients of your data:

ACTION DATA RECIPIENTS TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
any activity in connection with the Store Hosting provider does not take place
sales lead software provider has no place
being on the Store’s website with settings that allow analytics activities to take place entity enabling analytics activities on the site yes – United States of America **
placing an order in the Store payment provider does not take place
the entity supplying the product to you has no place
provider of standard office software (including email box) has no place
accounting office has no place
making contact with us (e.g., asking a question) provider of standard office software (including email box) has no place

And in addition: the relevant public authorities to the extent that we are required to share data with them.

 

TRANSFER OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION

** Accordingly, your personal data may also be processed by entities outside the European Union. An appropriate level of protection of your data, including through the use of appropriate safeguards, is provided:

  • participation of these entities in the so-called Data Privacy Framework, i.e. a program established by an executive decision of the European Commission as a set of principles guaranteeing adequate protection of your privacy – in the case of entities from the United States of America
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